When someone dies, you do not need to have everything worked out straight away. Contact Eternal Hope Funeral Services and we will guide you through the next steps, including bringing your loved one into our care, completing the necessary arrangements and discussing the funeral or cremation options available to your family. If the death was unexpected or has been referred to the Coroner, we can also explain what happens next and work with you as the process progresses.
In New South Wales, the official Death Certificate is issued by NSW Registry of Births, Deaths & Marriages after the death has been registered. Eternal Hope Funeral Services will assist with the information required to register the death. Processing times can vary, and we will explain the process and help you with any questions along the way.
Choosing between burial and cremation is a personal decision and may be influenced by family wishes, faith, culture and cost. Eternal Hope Funeral Services can explain the options available and help you choose an arrangement that honours your loved one and is right for your family.
There are many meaningful options for cremated remains. They may be kept in an urn, placed in a memorial location, interred in a cemetery or memorial garden, or scattered in a place of significance where permitted. Some families also choose to divide the ashes between family members or incorporate a small amount into memorial jewellery or keepsakes. Eternal Hope Funeral Services can discuss the options with you and help you choose what feels right for your family.
Our service fee covers the professional care and coordination provided by Eternal Hope Funeral Services, including arranging the transfer of your loved one into our care, completing the necessary funeral arrangements and documentation, liaising with the crematorium or cemetery where applicable, and guiding your family throughout the process. Any additional or third-party costs will be clearly explained to you before arrangements are confirmed.
People who wish to donate their body to medical science generally need to make arrangements with an approved university or body donation program before death. Acceptance is subject to the individual program’s requirements and cannot always be guaranteed. If a person has died without prior arrangements in place, the family should contact the relevant body donation program as soon as possible to find out whether donation may still be possible. Eternal Hope Funeral Services can assist your family with guidance and help you understand the available options.